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10.24.2011

Avoiding The Frustration of Too Few Testimonials



Testimonials all by themselves are not enough to get the job done, but it is much better to have good ones working for you than to not have any at all. As we have stated elsewhere, it is much better to have them than not; however, one caveat is that poor testimonials or those that arouse suspicion can work against you. As you make sales and accumulate customers, it is imperative that you have a process in place to begin working toward capturing excellent feedback. So no more stressing over this issue; read this article and get started today.

What is typically done by all businesses is they usually ask for a testimonial. How will you every know what to improve unless you have something in place that will give you information about performance. At that point it is pretty easy because you can contact those who were kind enough to give you feedback, and then see how they feel about letting you turn it into a testimonial. Do not get discouraged if people say no to your request because that is just the way it is; eventually some will say yes. However, don't forget to ask for their permission before using any feedback publicly because if not, it may cause problems.

Not all marketers take enough advantage of what video has to offer - but you really should. As with any video, you can clearly see whether or not a person is being genuine, and the expression lends something to video that cannot be otherwise captured with any other format. It should go without saying that this format has the potential to do much more for you, and the reasons for it are very clear. What is a fake video testimonial? We suppose if the person is outright lying, then that would be a fake. The really down side to this is it can prove near impossible to get a total stranger to shoot a video and send it to you.

If you have never received any testimonials, then just be prepared for rejection because a large percentage will show not inclination, and actually most will probably ignore your communications about the matter. However, one possible work-around is to look for stories from them. It is impossible to know what people will do until you give them a chance. When you tell them about the story you want, just mention that it is best to talk about certain things that really stand out, etc. Do not be worried about the possibility that somebody may be critical of you; just let it ride and see what happens. There is no specific length as to how long their 'story' can be, as long as they're providing a good testimonial highlighting the main points.

Testimonials are but one important aspect of any sales copy, so be sure to make everything else the best it can be.

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